Discharge a patient from Suvera
If you are a Virtual Clinic Partner, from time to time you might want to discharge a patient from our service. You can discharge a patient that sits in the Suvera category easily.
Walkthrough video
Written walkthrough
Step 1
Simply search for a patient using the search bar, or find them in your recall table.

Step 2
Once you’ve clicked into their profile, select the 'Options' button and click 'Discharge from Suvera'


Step 3
When you press this button, a modal will appear and ask you to select a reason.


Step 4
Once you have selected a reason, hit Submit. Once submitted, this information will be picked up by our team who will review this request and discharge the patient.

Reactivating a patient
Importantly, any patient you discharge remains in our system, which means you can reactivate them if you need to.
To do this, simply create a new referral from the patient’s profile page or get in touch with our team at [email protected].
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