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Discharge a patient from Suvera's Virtual Clinic
If you are a Virtual Clinic Partner, from time to time you might want to discharge a patient from our service. You can discharge a patient that sits in the Suvera category easily.

Walkthrough video


Written walkthrough


Step 1

Simply search for a patient using the search bar, or find them in your recall table.



Step 2

Once you’ve clicked into their profile, select the 'Options' button and click 'Discharge from Suvera'





Step 3

When you press this button, a modal will appear and ask you to select a reason.




Step 4

Once you have selected a reason, hit Submit. Once submitted, this information will be picked up by our team who will review this request and discharge the patient.



Reactivating a patient

Importantly, any patient you discharge remains in our system, which means you can reactivate them if you need to.


To do this, simply create a new referral from the patient’s profile page or get in touch with our team at [email protected].

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